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Quality Assurance & Compliance Flashcards

7 cards from real CBC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Under FCC regulations, which entity bears primary responsibility for ensuring that captioning meets quality standards — the programmer or the distributor?

    Answer: Both the programmer and distributor share responsibility

    FCC rules place captioning obligations on both video programming distributors and video programming owners/programmers, creating shared responsibility.

  2. A viewer files a captioning complaint with the FCC about a cable program. What must the viewer do before filing with the FCC?

    Answer: Contact the video programming distributor first and allow time for a response

    FCC rules require viewers to first contact the video programming distributor and give them time to respond before escalating to the FCC.

  3. Which of the following would be considered an 'undue burden' exemption under FCC captioning rules?

    Answer: A small cable operator serving fewer than 5,000 subscribers that demonstrates financial hardship

    Small cable operators serving under a certain subscriber threshold may qualify for an undue burden exemption if they can demonstrate that captioning costs create genuine financial hardship.

  4. A real-time captioner's output shows 97% accuracy during the first hour but drops to 91% in the second hour. What QA action is most appropriate?

    Answer: Flag the second-hour segment for review and investigate captioner fatigue or audio quality issues

    A significant accuracy drop warrants post-broadcast QA review to identify whether captioner fatigue, audio conditions, or technical issues caused the decline.

  5. Under the CEA-708 digital captioning standard, which feature is NOT available in the older EIA-608 standard?

    Answer: Multiple caption windows displayed simultaneously

    CEA-708 supports multiple simultaneous caption windows and other advanced features not possible under the older analog EIA-608 standard.

  6. When conducting a caption quality audit, a QA reviewer finds that sound effects are consistently omitted. This violates which principle?

    Answer: Completeness

    Completeness requires that non-speech audio information essential to understanding the program, such as significant sound effects, be included in captions.

  7. Which organization publishes the primary voluntary industry guidelines that complement FCC captioning regulations in the U.S.?

    Answer: CTA (Consumer Technology Association)

    The Consumer Technology Association (CTA) publishes key voluntary standards such as CEA-708 that govern digital closed captioning technology in the U.S.