Professional Ethics & Standards Flashcards
7 cards from real CBC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Ethics & Standards flashcards as text
Which professional body's Code of Ethics is most directly applicable to CBC-certified captioners in the United States?
Answer: National Court Reporters Association (NCRA)
The NCRA administers the CBC certification and its Code of Professional Ethics governs all certified captioners.
A client asks a captioner to submit captions with a timestamp delay so that errors can be corrected before the file is archived. The captioner should:
Answer: Clarify whether the workflow violates ADA live captioning requirements before agreeing
Captioners must consider whether delayed submission workflows violate FCC or ADA live-access requirements before agreeing to such arrangements.
A captioner is certified for broadcast captioning but is asked to provide CART (Communication Access Realtime Translation) services at a private event. Ethically, they should:
Answer: Accept, as the skill sets are largely transferable, but disclose any experience gaps
Honest disclosure of relevant experience gaps allows the client to make an informed decision while respecting the captioner's transferable skills.
Under professional ethics standards, a captioner who receives a subpoena for captioning records they hold should:
Answer: Comply with the subpoena and notify the client as soon as legally permissible
Legal subpoenas override confidentiality obligations; the ethical response is compliance with notification to the client when permitted.
A broadcast captioner discovers that a colleague is routinely sharing client audio files with a third party. The captioner should:
Answer: Report the conduct to NCRA and, if appropriate, relevant authorities
Unauthorized sharing of client audio is a serious breach of confidentiality that must be reported to the certifying body to protect the profession.
What is the purpose of the NCRA's disciplinary process for CBC-certified captioners?
Answer: To uphold professional standards and protect clients and the public from unethical conduct
The disciplinary process exists to protect the integrity of the certification, the clients who rely on it, and the public who benefits from quality captioning.
Which of the following best exemplifies the principle of 'continuous professional development' in CBC ethics?
Answer: Regularly updating skills, vocabulary, and technical knowledge to maintain captioning quality
Continuous professional development requires actively updating skills and knowledge to maintain the quality of service owed to clients and deaf audiences.