Communication & Stakeholder Engagement Flashcards
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Read the first 7 Communication & Stakeholder Engagement flashcards as text
During a multi-anchor news broadcast, a second anchor begins speaking before the first finishes. How should the captioner handle speaker identification?
Answer: Use speaker ID labels (e.g., >> ) to distinguish each speaker clearly
Speaker identification markers help viewers distinguish between multiple speakers and are a standard accessibility best practice for broadcast captioning.
A remote captioner loses their internet connection 90 seconds before a live broadcast. Who should they contact first?
Answer: The broadcast station's technical contact or encoder operator
The broadcast station's technical contact can attempt rerouting or activating a backup captioner, making them the most time-critical first contact.
A client requests a post-broadcast caption quality report. Which metric is LEAST relevant to include?
Answer: Captioner's personal typing speed record
Personal typing speed records are not a client-facing quality metric; clients care about accuracy, latency, and synchronization compliance.
An executive producer asks why captions sometimes appear on a 'delay' compared to what the anchor says. What is the most accurate explanation?
Answer: Steno machine latency and the time required to translate keystrokes into text creates an inherent brief delay
Real-time stenographic translation introduces a brief inherent latency due to the time required to process and output keystrokes as readable text.
A Deaf advocacy group requests a meeting with a broadcast network to discuss captioning quality. As the captioner, what role should you offer to play?
Answer: Offer to participate as a subject-matter expert to explain captioning processes and constraints
Captioners can serve as valuable subject-matter experts in stakeholder meetings by explaining the technical and logistical realities of live broadcast captioning.
What is the purpose of a pre-show 'script feed' provided by producers to the captioner?
Answer: To allow the captioner to pre-load key names, terms, and phonetics to improve real-time accuracy
Script feeds help captioners pre-load custom dictionaries with show-specific terminology, names, and phonetics to improve live accuracy.
During a breaking news segment, the anchor reads an unverified fatality figure. How should the captioner handle this?
Answer: Caption the figure exactly as spoken, since captioners report speech, not verify facts
Captioners are responsible for accurately transcribing what is said, not for fact-checking or editing broadcast content.