Behavioral Health Basics Flashcards

When using a trauma-informed care approach, a BHT should PRIMARILY ask:

Answer: 'What happened to you?'

Trauma-informed care shifts the question from 'What's wrong with you?' to 'What happened to you?' to acknowledge the role of past trauma.

Active listening in a therapeutic interaction includes all of the following EXCEPT:

Answer: Interrupting to offer immediate solutions

Interrupting to provide solutions undermines active listening, which requires the technician to focus on fully understanding the client's perspective first.

Which stage of the grief process described by Kübler-Ross involves a person making deals or promises in hopes of reversing their loss?

Answer: Bargaining

The bargaining stage involves the person attempting to negotiate or make deals (often with a higher power) to undo the loss or avoid pain.

A client with schizophrenia says they can hear voices telling them they are worthless. This symptom is classified as:

Answer: A hallucination

Hearing voices that are not present is an auditory hallucination, a positive symptom of schizophrenia.

Motivational Interviewing (MI) is BEST described as:

Answer: A collaborative, client-centered method that strengthens motivation for change

Motivational Interviewing is a person-centered counseling style designed to elicit and strengthen a client's own motivation and commitment to change.

Which of the following BEST describes a 'safety plan' in behavioral health?

Answer: A written personal plan a client follows when they feel at risk of self-harm

A safety plan is a personalized, written guide a client uses to identify warning signs and coping steps when suicidal or self-harming thoughts arise.

In behavioral health documentation, the SOAP note format stands for:

Answer: Subjective, Objective, Assessment, Plan

SOAP notes include Subjective (client's self-report), Objective (observable data), Assessment (clinical interpretation), and Plan (next steps).