Facility Operations Management Flashcards
7 cards from real CALA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Facility Operations Management flashcards as text
A maintenance staff member discovers a significant water leak in the ceiling of a resident's room during night shift. What is the immediate priority?
Answer: Relocate the resident to a safe room and contain the leak as much as possible
Resident safety is always the first priority; the resident must be moved immediately and the leak contained to prevent further damage or injury.
Under OSHA's Hazard Communication Standard (HazCom), assisted living facilities must maintain Safety Data Sheets (SDS) for all hazardous chemicals. Where must these SDS documents be accessible?
Answer: In a readily accessible location during all work shifts
OSHA requires SDS documents to be readily accessible to employees during their work shifts, not locked away or only digitally stored.
A facility's fire suppression sprinkler system requires annual inspection. Who is qualified to perform this inspection?
Answer: A licensed fire protection contractor certified in sprinkler systems
Sprinkler system inspections must be performed by licensed fire protection contractors certified specifically in sprinkler systems per NFPA 25 standards.
When conducting a preventive maintenance program for an assisted living facility's HVAC system, how often should air filters typically be replaced in common areas?
Answer: Monthly to quarterly depending on system specifications and usage
HVAC filters in assisted living facilities should be replaced monthly to quarterly based on manufacturer specifications and usage to maintain indoor air quality for vulnerable residents.
A facility manager is reviewing vendor contracts for laundry services. Which clause is most critical to include to protect residents?
Answer: Service level agreements specifying turnaround times and quality standards
Service level agreements defining turnaround times and quality standards are essential to ensure residents receive clean linens and clothing reliably without service disruptions.
During an emergency evacuation drill, an administrator notices some staff are unfamiliar with the location of secondary evacuation routes. What corrective action is most appropriate?
Answer: Document the deficiency and conduct targeted retraining before the next drill
Documenting drill deficiencies and conducting targeted retraining is the appropriate corrective action, ensuring all staff are competent before the next emergency.
A resident's family member complains that their loved one's room temperature is consistently too cold. What is the most appropriate initial step for the facility manager?
Answer: Investigate the HVAC function in that room and check if the resident's comfort preferences are documented in their care plan
Investigating the physical system and checking care plan documentation addresses both the mechanical issue and the resident's individualized comfort needs simultaneously.