CALA Quality Assurance & Improvement Flashcards
6 cards from real CALA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CALA Quality Assurance & Improvement flashcards as text
What is the primary goal of a Quality Assurance and Performance Improvement (QAPI) program in an assisted living facility?
Answer: To systematically identify, measure, and improve the quality and safety of resident care and services
QAPI programs systematically identify problems, measure performance, implement improvements, and monitor outcomes to continuously enhance the quality and safety of resident care.
Which quality indicator is most directly associated with resident safety in an assisted living facility?
Answer: Fall rate and fall-with-injury rate
Fall rate and fall-with-injury rate are critical safety quality indicators because falls are among the most common and serious adverse events for assisted living residents.
What is a 'root cause analysis' (RCA) used for in assisted living quality improvement?
Answer: Identifying the underlying cause(s) of an adverse event or near-miss to prevent recurrence
A root cause analysis systematically investigates the factors that led to an adverse event or near-miss to identify the true underlying causes and implement corrective actions to prevent recurrence.
Which tool is commonly used in quality improvement to map out the steps in a care process and identify where problems may occur?
Answer: Process flow diagram (flowchart)
A process flow diagram or flowchart visually maps each step in a care process, making it easier to identify inefficiencies, redundancies, or points where errors are likely to occur.
What is the purpose of benchmarking in assisted living quality assurance?
Answer: Comparing a facility's performance metrics against industry standards or top-performing peers to identify improvement opportunities
Benchmarking compares a facility's performance data against industry standards, regulatory requirements, or high-performing peers to identify gaps and set meaningful improvement targets.
How does resident and family satisfaction data support quality improvement in an assisted living facility?
Answer: It provides direct feedback identifying care and service areas needing improvement and highlights what the facility does well
Satisfaction surveys and feedback reveal residents' and families' perceptions of care quality, identifying specific service gaps and strengths that clinical metrics alone may not capture.