CALA Human Resources & Staffing Flashcards
6 cards from real CALA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CALA Human Resources & Staffing flashcards as text
What is 'progressive discipline' in the context of assisted living HR management?
Answer: A graduated series of corrective actions escalating in severity for repeated policy violations
Progressive discipline is a corrective process that uses increasingly serious consequences—such as verbal warning, written warning, suspension, then termination—for repeated or serious policy violations.
An assisted living employee reports that a supervisor is creating a hostile work environment based on their religion. Who should handle the initial investigation?
Answer: The HR department or a designated neutral investigator
HR or a designated neutral party should investigate workplace harassment complaints to ensure objectivity and legal compliance.
What is the primary purpose of conducting a background check on prospective assisted living employees?
Answer: To screen for criminal history that may pose a risk to vulnerable residents
Background checks in assisted living primarily screen for criminal history—especially abuse, neglect, or exploitation—to protect the safety of vulnerable residents.
Which staffing approach uses a pool of trained facility staff who can work in different departments or positions as needed?
Answer: Float pool
A float pool consists of trained facility employees who are cross-trained to work in multiple areas or departments based on daily census and staffing needs.
Under the Americans with Disabilities Act (ADA), what is an employer required to provide to a qualified employee with a disability?
Answer: Reasonable accommodation unless it causes undue hardship
The ADA requires employers to provide reasonable accommodations to qualified employees with disabilities, unless doing so would cause undue hardship to the organization.
What information is a CALA administrator legally prohibited from requesting on an employment application under most US state laws?
Answer: Applicant's date of birth or age
Requesting an applicant's date of birth or age on applications can expose employers to age discrimination claims under the ADEA and many state laws.