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CAA Technology and Database Systems Flashcards

6 cards from real CAA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

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  1. When scanning paper documents into a digital case file, what file format is typically preferred for long-term archival?

    Answer: PDF/A

    PDF/A is an ISO-standardized version of PDF designed for long-term archiving because it embeds all necessary fonts and color profiles for reliable future rendering.

  2. An Application Assistant is asked to export a list of applicants from the database for a report. What precaution is most important?

    Answer: Ensure the export is encrypted, access-controlled, and used only for its stated purpose

    Data exports containing applicant PII must be secured with encryption and access controls, and used strictly for the stated authorized purpose.

  3. Which technology allows applicants to electronically sign documents required for their benefit applications?

    Answer: Digital signature or e-signature platforms

    Digital signature platforms create legally binding, verifiable signatures that satisfy most agency requirements for electronic document execution.

  4. What should an Application Assistant do if they receive a phishing email that appears to be from their benefits management system vendor?

    Answer: Report the email to IT security immediately without clicking any links

    Phishing emails must be reported to IT security without clicking links, as clicking can compromise credentials and the entire agency network.

  5. What is the purpose of a data retention schedule in a government benefits agency?

    Answer: To define how long records must be kept and when they should be securely destroyed

    Data retention schedules comply with legal requirements by specifying minimum storage periods and mandating secure destruction of records once those periods expire.

  6. Which approach best ensures business continuity for application processing if the primary database server fails?

    Answer: Maintaining a tested disaster recovery plan with regular database backups and a failover system

    A disaster recovery plan with tested backups and failover systems ensures that application processing can resume quickly after an infrastructure failure.