Kanban, Lean, and DevOps Flashcards
7 cards from real Certified Agile Service Manager practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Kanban, Lean, and DevOps flashcards as text
In Lean value stream mapping, a 'push' system is characterized by:
Answer: Work being pushed forward based on a schedule regardless of downstream capacity
In a push system, work is forwarded to the next stage on a schedule or when complete, regardless of whether downstream has capacity to handle it.
A DevOps team implements feature flags (feature toggles). What primary benefit does this provide?
Answer: Ability to deploy code to production while keeping features disabled until ready
Feature flags decouple deployment from release, allowing code to be in production but inactive until deliberately enabled.
Which Kanban practice involves regularly reviewing and adjusting the policies governing how work flows through the system?
Answer: Service delivery review
The service delivery review focuses on evaluating and improving the policies, flow metrics, and service delivery performance of the Kanban system.
In the context of DevOps and ITSM integration, how should change management adapt to support frequent small deployments?
Answer: Establish pre-approved standard changes for low-risk automated deployments
Pre-approved standard changes allow routine, low-risk automated deployments to proceed without individual CAB review, balancing speed and governance.
The Lean principle 'seek perfection' (continuous improvement) is most closely aligned with which Agile ceremony?
Answer: Sprint retrospective
The retrospective is dedicated to reflecting on the process and identifying improvements, directly embodying the Lean pursuit of perfection.
In Kanban, what is the purpose of limiting WIP at the 'Doing' sub-column rather than across the entire column?
Answer: To distinguish between actively worked items and queued items within a stage, giving clearer flow visibility
Splitting columns into 'Doing' and 'Done' sub-states reveals true WIP (actively being worked) versus items waiting to be pulled, improving bottleneck visibility.
Which of the four DORA key metrics indicates how often a team successfully deploys to production?
Answer: Deployment frequency
Deployment frequency measures how often an organization successfully releases to production, reflecting delivery capability and team agility.