Kanban, Lean, and DevOps Flashcards
7 cards from real Certified Agile Service Manager practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Kanban, Lean, and DevOps flashcards as text
In Kanban, what does the concept of 'classes of service' primarily help teams manage?
Answer: Different urgency levels and risk profiles of work items
Classes of service categorize work items by urgency and risk so teams can apply appropriate policies and prioritization rules.
Which Lean principle focuses on creating a smooth, uninterrupted movement of value from request to delivery?
Answer: Create flow
The 'Create Flow' principle aims to eliminate interruptions and bottlenecks so work moves continuously through the value stream.
In DevOps, what is the primary purpose of a 'deployment pipeline'?
Answer: To automate the process of getting code from version control to production
A deployment pipeline automates build, test, and release stages so code changes can flow safely and quickly to production.
A Kanban team notices their cycle time keeps increasing even though WIP limits are respected. What should they investigate first?
Answer: Blockers and impediments within workflow stages
Rising cycle time despite WIP compliance usually indicates hidden blockers slowing work through individual stages.
Which DevOps practice involves running the same automated tests on every code commit to detect integration problems early?
Answer: Continuous Integration
Continuous Integration (CI) merges code frequently and runs automated tests on every commit to catch integration issues early.
In Lean thinking, 'muda' refers to:
Answer: Any activity that consumes resources without adding value
Muda is the Japanese term for waste — any activity that uses resources but does not add value from the customer's perspective.
What does the Kanban metric 'throughput' measure?
Answer: The number of work items completed per unit of time
Throughput measures how many work items are completed in a given period, indicating a team's delivery rate.