FREE Certified Agile Service Manager Agile Manifesto and Principles Questions and Answers Flashcards
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Which Agile Manifesto value emphasizes the importance of delivering working solutions over comprehensive documentation?
Answer: Working software over comprehensive documentation
The Agile Manifesto explicitly states that working software is valued more than comprehensive documentation.
In the context of Agile Service Management, what does the principle 'welcome changing requirements, even late in development' primarily support?
Answer: Competitive advantage through adaptability
Welcoming change late in development harnesses it for the customer's competitive advantage, as stated in the Agile principles.
How many principles support the four values of the Agile Manifesto?
Answer: 12
The Agile Manifesto is supported by exactly 12 principles that guide Agile practices.
Which Agile principle is most directly applied when an Agile Service Manager conducts a retrospective after each sprint?
Answer: At regular intervals, the team reflects on how to become more effective
Retrospectives directly implement the principle of regular reflection and adjustment of team behavior.
When applying the Agile Manifesto to service management, what does 'individuals and interactions over processes and tools' mean for an Agile Service Manager?
Answer: Prioritize team collaboration and communication while still using processes where helpful
This value means prioritizing people and collaboration while recognizing that processes and tools still have value, just less so.
Which scenario best demonstrates the Agile principle of 'simplicity—the art of maximizing the amount of work not done'?
Answer: Automating a repetitive service desk task to eliminate unnecessary manual steps
Automating repetitive tasks eliminates unnecessary work, directly embodying the simplicity principle.