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Agile and Scrum Fundamentals Flashcards

7 cards from real Certified Agile Service Manager practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. In Agile Service Management, which ITSM process benefits most directly from applying a Kanban board?

    Answer: Incident Management

    Incident Management benefits from Kanban because it handles a continuous flow of incoming work items that need to be prioritized and tracked visually.

  2. What does the Agile principle of 'sustainable pace' mean for a development team?

    Answer: The team should work at a pace they can maintain indefinitely without burnout

    Sustainable pace means the team works at a consistent, maintainable rate that can be sustained indefinitely for long-term productivity.

  3. Which Scrum event is explicitly time-boxed to 8 hours for a one-month Sprint?

    Answer: Sprint Planning

    Sprint Planning is time-boxed to a maximum of 8 hours for a one-month Sprint, with shorter Sprints having proportionally shorter planning sessions.

  4. What is a 'Release Train Engineer' (RTE) responsible for in SAFe?

    Answer: Serving as a servant leader and coach for the Agile Release Train

    The Release Train Engineer acts as a servant leader and Agile coach for the ART, facilitating ART-level events and removing impediments.

  5. Which Agile concept describes the practice of testing as early and often as possible throughout development?

    Answer: Shift-left testing

    Shift-left testing moves testing activities earlier in the development lifecycle to catch defects sooner and reduce the cost of fixing them.

  6. In Scrum, the Scrum Master serves the organization by doing which of the following?

    Answer: Leading and coaching the organization in its Scrum adoption

    The Scrum Master serves the organization by planning Scrum adoption, coaching on empirical thinking, and facilitating Scrum events as needed.

  7. What is 'MVP' in the context of Agile product development?

    Answer: Minimum Viable Product — the smallest product that delivers value and enables learning

    A Minimum Viable Product is the smallest product release that delivers enough value to users to enable the team to validate key assumptions and learn.