Stakeholder Engagement Flashcards
7 cards from real CAE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Stakeholder Engagement flashcards as text
Which of the following BEST describes a 'resistant' stakeholder in the power/interest grid analysis?
Answer: A stakeholder satisfied with current processes who fears change
Resistant stakeholders often oppose change because they are comfortable with the status quo and need targeted change management strategies.
What is 'stakeholder empathy mapping' used for in agile?
Answer: Understanding stakeholder feelings, needs, and motivations to improve engagement
Empathy mapping helps teams understand what stakeholders think, feel, say, and do, enabling more effective communication and collaboration.
During a sprint review, a stakeholder demands a feature that contradicts another stakeholder's earlier request. Who should resolve this conflict?
Answer: The product owner prioritizes and makes the final backlog decision
The product owner is responsible for managing competing stakeholder needs and prioritizing the backlog to maximize overall value.
Which statement about 'minimal viable engagement' with low-power, low-interest stakeholders is TRUE?
Answer: They should be monitored and given general updates without heavy time investment
Low-power, low-interest stakeholders need light-touch monitoring and occasional updates, freeing the team to focus engagement energy where it matters most.
An agile team is co-located with key stakeholders. What is the PRIMARY advantage of this arrangement?
Answer: Faster feedback loops and richer collaboration through face-to-face interaction
Physical co-location enables rapid, informal feedback and osmotic communication, dramatically shortening feedback cycles.
What does 'managing up' mean in the context of stakeholder engagement?
Answer: Proactively communicating progress, risks, and needs to executive stakeholders
Managing up involves keeping executive stakeholders informed and aligned so they can remove obstacles and provide strategic support.
A product owner wants to run a 'stakeholder workshop' to refine the product backlog. What is the MAIN benefit?
Answer: Gaining shared understanding and collaborative input to improve backlog quality
Collaborative backlog workshops surface diverse perspectives and domain knowledge, resulting in a higher-quality, better-prioritized backlog.