CAM Human Resources & Personnel Management Flashcards

Which performance appraisal method gathers feedback on an employee from their supervisor, peers, subordinates, and sometimes customers?

Answer: 360-degree feedback

360-degree feedback collects evaluations from multiple sources surrounding an employee to provide a comprehensive view of performance.

Progressive discipline in the workplace typically begins with:

Answer: An informal verbal warning

Progressive discipline escalates from verbal warning to written warning to suspension to termination, giving employees the opportunity to correct behavior.

The Americans with Disabilities Act (ADA) requires employers with 15 or more employees to provide:

Answer: Reasonable accommodations for qualified individuals with disabilities

The ADA mandates reasonable accommodations that enable qualified employees with disabilities to perform essential job functions, unless doing so causes undue hardship.

Which HR metric measures the percentage of employees who leave an organization during a given period?

Answer: Employee turnover rate

The employee turnover rate is calculated by dividing the number of separations by average headcount and multiplying by 100.

An onboarding program is designed primarily to:

Answer: Help new hires integrate into the organization, understand their role, and become productive faster

Effective onboarding accelerates new employee productivity, improves engagement, and reduces early turnover by setting clear expectations.

Which legislation requires U.S. employers to verify an employee's identity and legal authorization to work in the United States?

Answer: Immigration Reform and Control Act (IRCA)

The IRCA requires employers to complete Form I-9 to verify that every new hire is legally authorized to work in the U.S.