CERT CERT Terrorism Awareness & Disaster Psychology 2

Question 1

What is a common emotional reaction that survivors experience immediately after a major disaster?

Accepted Answer

Feeling of shock, disbelief, and emotional numbness

Answer

Common emotional reactions to disasters include shock, disbelief, and emotional numbness as survivors process the traumatic event.

Question 2

Which behavior pattern do disaster survivors typically exhibit in the heroic phase?

Accepted Answer

Altruism and willingness to help others despite personal loss

Answer

In the heroic phase, disaster survivors commonly exhibit altruistic behavior, working to help others even at personal risk or despite their own losses.

Question 3

What is 'convergence behavior' in disaster response?

Accepted Answer

Large numbers of people spontaneously moving toward the disaster site

Answer

Convergence behavior refers to the spontaneous movement of large numbers of people — volunteers, media, and curious onlookers — toward a disaster site.

Question 4

How should CERT volunteers approach disaster survivors who are visibly distressed?

Accepted Answer

Provide calm, compassionate presence and active listening

Answer

CERT volunteers should provide calm, compassionate presence and active listening to help distressed survivors feel heard and supported.

Question 5

What phase follows the 'honeymoon phase' in disaster recovery?

Accepted Answer

The disillusionment phase

Answer

The disillusionment phase follows the honeymoon phase when initial optimism fades, resources run out, and the full extent of loss becomes apparent.

CERT - Certified Community Emergency Response Team Practice Test

CERT - Certified Community Emergency Response Team Practice Test

CERT CERT Terrorism Awareness & Disaster Psychology 2