CEM CEM Risk Management & Safety 2 — Questions and Answers
Question 1: During exhibitor move-in at a large trade show, which safety practice is MOST important for preventing fork-lift accidents?
- Designating separate pedestrian and vehicle lanes on the show floor (Correct answer)
- Requiring all exhibitors to sign liability waivers
- Scheduling all deliveries after midnight
- Limiting booth sizes to 10x10 feet
Correct answer: Designating separate pedestrian and vehicle lanes on the show floor
Segregating pedestrian walkways from forklift travel lanes drastically reduces the risk of collision injuries during move-in and move-out.
Question 2: What does 'business interruption insurance' cover for an exhibition organizer?
- Lost revenue and ongoing expenses if an event must be cancelled or postponed (Correct answer)
- Liability for injuries sustained by attendees
- Damage to exhibitor property during transport
- Legal fees for contract disputes with venues
Correct answer: Lost revenue and ongoing expenses if an event must be cancelled or postponed
Business interruption insurance compensates an organizer for lost income and fixed costs incurred when an event cannot proceed as planned.
Question 3: A comprehensive crisis communication plan for an exhibition should include which of the following?
- Designated spokesperson, key messages, and media contact list (Correct answer)
- Floor plan layout and exhibitor booth numbers
- Sponsorship tier benefits and pricing
- Post-show attendee survey questions
Correct answer: Designated spokesperson, key messages, and media contact list
An effective crisis communication plan designates who speaks for the organization, what messages to convey, and how to reach media and stakeholders quickly.
Question 4: Which element is typically included in an exhibitor's Certificate of Insurance (COI) that an organizer should verify?
- The organizer named as an additional insured (Correct answer)
- The exhibitor's projected revenue at the show
- The booth number and square footage
- The exhibitor's social media handles
Correct answer: The organizer named as an additional insured
Requiring the organizer to be listed as an additional insured on the exhibitor's COI ensures coverage extends to claims arising from the exhibitor's activities.
Question 5: What is the BEST approach for managing a cybersecurity risk associated with the event's attendee registration system?
- Encrypting stored data and using secure (HTTPS) data transmission (Correct answer)
- Printing all registration data to paper forms
- Sharing login credentials only via email
- Storing credit card numbers in a spreadsheet
Correct answer: Encrypting stored data and using secure (HTTPS) data transmission
Encrypting data at rest and in transit, combined with secure transmission protocols, protects attendee personal and payment information from breaches.
Question 6: Which of the following best describes 'risk retention' in exhibition risk management?
- Accepting the financial consequences of a risk rather than insuring or avoiding it (Correct answer)
- Hiring a third-party security firm to handle all threats
- Cancelling high-risk programming from the event schedule
- Requiring all vendors to carry umbrella policies
Correct answer: Accepting the financial consequences of a risk rather than insuring or avoiding it
Risk retention means the organization consciously decides to absorb the cost of a potential loss, often by setting aside reserve funds.
During exhibitor move-in at a large trade show, which safety practice is MOST important for preventing fork-lift accidents?