CEH Laundry and Linen Management 2

Question 1

What water temperature is generally recommended for washing heavily soiled cotton bed linens in a commercial laundry?

Accepted Answer

Hot (160–180°F)

Answer

Cold (60–70°F)

Answer

Warm (90–110°F)

Answer

Tepid (75–85°F)

Question 2

Which of the following best describes the 'par' level in linen inventory management?

Accepted Answer

The number of linen sets needed to support one complete room turnover

Answer

The minimum quantity needed to replace worn-out linens

Answer

The total quantity of linens purchased per quarter

Answer

The ratio of clean to soiled linens on a given day

Question 3

A linen showing a yellowish discoloration after laundering is most likely caused by:

Accepted Answer

Residual alkaline detergent buildup

Answer

Over-rinsing with cold water

Answer

Insufficient ironing temperature

Answer

Excessive use of fabric softener

Question 4

What is the primary purpose of a sour (acid rinse) in the commercial laundry process?

Accepted Answer

To neutralize alkalinity left by detergents and softeners

Answer

To brighten colors and prevent fading

Answer

To remove protein-based stains like blood

Answer

To increase fabric tensile strength

Question 5

Which formula is used to calculate linen replacement needs?

Accepted Answer

Discard rate × total linen inventory

Answer

Rooms occupied × par level − linens in circulation

Answer

Total linens purchased − linens discarded

Answer

Linens in use ÷ available storage space

Question 6

When setting up a linen room, which organizational principle is most important for stock rotation?

Accepted Answer

FIFO — first in, first out

Answer

LIFO — last in, first out

Answer

Random selection to distribute wear evenly

Answer

Heaviest items stored on top shelves

Question 7

A housekeeping manager notices that terry cloth towels are becoming stiff and rough after laundering. The most likely corrective action is to:

Accepted Answer

Add a fabric softener or lower the dryer temperature

Answer

Increase wash cycle temperature

Answer

Reduce the amount of fabric softener used

Answer

Switch to a stronger alkaline detergent