CED Computer-Aided Dispatch Systems 2

Question 1

What does the term 'AVL' stand for in a CAD system context?

Accepted Answer

Automated Vehicle Locator

Answer

AVL stands for Automated Vehicle Locator, which uses GPS to track the real-time position of emergency units.

Question 2

When a CAD system shows a unit status of 'OSP,' what does this typically indicate?

Accepted Answer

Out of Service — Personal

Answer

OSP commonly stands for Out of Service — Personal, indicating a unit is temporarily unavailable for personal reasons.

Question 3

Which CAD feature automatically recommends the closest available unit based on GPS location?

Accepted Answer

Automatic Vehicle Locating dispatch

Answer

The AVL dispatch feature cross-references unit GPS positions and availability to recommend the nearest appropriate resource.

Question 4

A dispatcher receives a duplicate call for the same address already in the CAD. What should the dispatcher do first?

Accepted Answer

Link the new call to the existing incident

Answer

Linking duplicate calls to the existing incident keeps all information consolidated and avoids sending redundant resources.

Question 5

What is a 'premise alert' (or premise history) flag in a CAD system?

Accepted Answer

A note warning responders of known hazards or history at a specific address

Answer

Premise alerts are stored notes that warn responders of hazards, violent history, special needs occupants, or other critical information at a specific location.

(CED) Certified Emergency Dispatcher Practice Test

(CED) Certified Emergency Dispatcher Practice Test

CED Computer-Aided Dispatch Systems 2