A dispatcher takes a call from a child who says their parent has collapsed and is not moving. The child sounds very young. How should the dispatcher adapt their communication?
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A
Use simple, calm, age-appropriate language and guide the child step by step through calling for help and CPR
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B
Tell the child to hang up so an adult can call back
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C
Ask the child detailed medical history questions before proceeding
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D
Transfer the call to EMS without providing any guidance