Technology & Digital Tools Flashcards
7 cards from real CED practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Technology & Digital Tools flashcards as text
Which scenario best illustrates effective use of data analytics in nonprofit program management?
Answer: Using client outcome data to identify which program components drive the greatest impact
Analyzing outcome data to identify high-impact program components allows leaders to make evidence-based decisions about resource allocation and program design.
An executive director is negotiating a Software-as-a-Service (SaaS) contract. Which contract term is most critical to protect the organization?
Answer: Data ownership, export rights, and termination clauses
Data ownership and export rights ensure the organization can retrieve its data if the vendor relationship ends, preventing lock-in and data loss.
Which indicator suggests that an organization's digital fundraising strategy needs improvement?
Answer: Low average online gift size combined with high cart abandonment on the donation page
Cart abandonment on donation pages combined with low gift size indicates friction in the giving process that is preventing donors from completing larger contributions.
What is the primary purpose of a technology acceptable use policy (AUP) in a nonprofit?
Answer: To define expectations for responsible use of organizational technology assets and data
An AUP sets clear behavioral expectations for how staff use technology and data, forming the foundation of the organization's information security posture.
When implementing an online volunteer management platform, which integration adds the most operational value?
Answer: Integration with the CRM to sync volunteer hours and contact records
Syncing volunteer data with the CRM creates a unified constituent record, enabling coordinated communication and recognition across donor and volunteer relationships.
An executive director must present a technology budget request to the board. Which framing is most persuasive?
Answer: Linking the investment to specific organizational outcomes and risk reduction
Boards approve investments when they see a clear connection between the expenditure and measurable organizational outcomes or risk mitigation.
Which action most effectively reduces the risk of phishing attacks targeting nonprofit staff?
Answer: Conducting regular simulated phishing training and awareness campaigns
Simulated phishing exercises teach staff to recognize attack patterns through experience, significantly reducing successful phishing attempts over time.