Technology & Digital Tools Flashcards
7 cards from real CED practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Technology & Digital Tools flashcards as text
An executive director wants to implement a cloud-based donor management system. Which factor should be prioritized during vendor selection?
Answer: Data security and compliance with nonprofit regulations
Data security and regulatory compliance (e.g., PCI-DSS for donations, GDPR if applicable) are paramount when selecting a donor management system to protect constituent information.
Which metric best indicates whether an organization's email fundraising campaign is engaging recipients?
Answer: Click-through rate (CTR)
Click-through rate measures how many recipients took action after opening the email, directly reflecting engagement with the campaign content.
A nonprofit's board requests a real-time financial dashboard. Which technology solution best fulfills this need?
Answer: A business intelligence (BI) tool connected to the accounting system
Business intelligence tools like Tableau or Power BI can connect directly to financial databases and display live data through interactive dashboards.
When evaluating software for a hybrid workforce, which capability is most critical for maintaining productivity?
Answer: Asynchronous communication and collaboration features
Asynchronous collaboration tools allow remote and in-office staff to contribute on flexible schedules, which is essential for hybrid team productivity.
An executive director discovers that staff are using unauthorized personal apps to share confidential client data. The best immediate response is to:
Answer: Conduct a security audit and enforce an acceptable use policy
A security audit identifies the scope of the breach risk, and enforcing an acceptable use policy addresses both the immediate threat and future compliance.
Which practice best supports long-term technology sustainability for a nonprofit organization?
Answer: Developing a multi-year technology plan aligned with strategic goals
A multi-year technology plan ties IT investments to organizational strategy, enabling budgeting, staff training, and phased upgrades.
Which approach helps an executive director measure the ROI of a new case management software implementation?
Answer: Tracking cost per client served and staff hours saved post-implementation
Quantifying cost per client and time savings translates technology investment into concrete financial and operational outcomes that demonstrate ROI.