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Computer-Aided Dispatch Systems Flashcards

7 cards from real CED practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. What does the term 'AVL' stand for in a CAD system context?

    Answer: Automated Vehicle Locator

    AVL stands for Automated Vehicle Locator, which uses GPS to track the real-time position of emergency units.

  2. When a CAD system shows a unit status of 'OSP,' what does this typically indicate?

    Answer: Out of Service — Personal

    OSP commonly stands for Out of Service — Personal, indicating a unit is temporarily unavailable for personal reasons.

  3. Which CAD feature automatically recommends the closest available unit based on GPS location?

    Answer: Automatic Vehicle Locating dispatch

    The AVL dispatch feature cross-references unit GPS positions and availability to recommend the nearest appropriate resource.

  4. A dispatcher receives a duplicate call for the same address already in the CAD. What should the dispatcher do first?

    Answer: Link the new call to the existing incident

    Linking duplicate calls to the existing incident keeps all information consolidated and avoids sending redundant resources.

  5. What is a 'premise alert' (or premise history) flag in a CAD system?

    Answer: A note warning responders of known hazards or history at a specific address

    Premise alerts are stored notes that warn responders of hazards, violent history, special needs occupants, or other critical information at a specific location.

  6. In a CAD system, what does 'CAD-to-CAD' interoperability allow?

    Answer: Two different agencies' CAD systems to share incident and resource data in real time

    CAD-to-CAD interoperability enables separate dispatch centers to exchange incident details and mutual aid resource information seamlessly.

  7. A dispatcher notices the CAD mapping interface is not updating unit positions. What is the most likely cause?

    Answer: The AVL feed has lost connectivity or the GPS devices have malfunctioned

    A frozen map display most commonly indicates an AVL feed connectivity failure or GPS device malfunction rather than all units simultaneously entering dead zones.