CED CED Medical Dispatch Protocols 2

Question 1

What are Pre-Arrival Instructions (PAIs) in emergency dispatch?

Accepted Answer

Instructions given to callers to assist a patient before responders arrive

Answer

PAIs are life-safety instructions provided by the dispatcher to the caller so they can render immediate assistance while emergency units are en route.

Question 2

When guiding a caller through CPR, what compression rate should the dispatcher instruct?

Accepted Answer

100 to 120 compressions per minute

Answer

Current AHA and EMD guidelines recommend chest compressions at a rate of 100–120 per minute for effective cardiopulmonary resuscitation.

Question 3

For a conscious adult choking victim, what pre-arrival instruction should a dispatcher provide?

Accepted Answer

Instruct a bystander to perform abdominal thrusts (Heimlich maneuver)

Answer

Abdominal thrusts (Heimlich maneuver) are the recommended intervention for a conscious adult or child with a severe airway obstruction.

Question 4

Why is it important for a dispatcher to remain on the line with a caller during a medical emergency?

Accepted Answer

To monitor patient status and provide ongoing instructions until responders arrive

Answer

Staying on the line allows the dispatcher to continuously assess patient condition, update responders, and guide the caller through any changing circumstances.

Question 5

Which stroke assessment tool guides pre-arrival instructions when a dispatcher suspects a caller's loved one is having a stroke?

Accepted Answer

FAST (Face, Arms, Speech, Time)

Answer

The FAST acronym helps dispatchers and callers quickly identify stroke symptoms: facial drooping, arm weakness, speech difficulty, and time of onset.

(CED) Certified Emergency Dispatcher Practice Test

(CED) Certified Emergency Dispatcher Practice Test

CED CED Medical Dispatch Protocols 2