CEC Privacy Regulations & Ethical Standards 2

Question 1

Under FERPA, which of the following is considered 'directory information' that may be disclosed without consent unless the student opts out?

Accepted Answer

Student's name, address, and enrollment status

Answer

Social Security number and financial aid amount

Answer

Grades and GPA records

Answer

Disciplinary records and medical information

Question 2

A prospective student asks an enrollment counselor to share another enrolled student's financial aid package as a comparison. What is the correct response?

Accepted Answer

Decline, as sharing another student's financial records violates FERPA

Answer

Share it if the enrolled student gave verbal permission

Answer

Provide a redacted version omitting the student's name

Answer

Share only the total award amount, not individual components

Question 3

Which federal law primarily governs the privacy of health information that an enrollment counselor might encounter when assisting students with health insurance enrollment?

Accepted Answer

HIPAA

Answer

FERPA

Answer

COPPA

Answer

GLBA

Question 4

An enrollment counselor discovers a colleague is accessing applicant records out of personal curiosity, not for work purposes. What is the ethical obligation?

Accepted Answer

Report the behavior to a supervisor or compliance officer

Answer

Ignore it unless the colleague shares the information externally

Answer

Warn the colleague privately and take no further action

Answer

Access the same records to verify what the colleague saw

Question 5

When collecting a prospective student's Social Security number during enrollment, what is the primary ethical obligation of the counselor?

Accepted Answer

Explain why it is needed and how it will be protected

Answer

Store it in a shared spreadsheet for team access

Answer

Collect it only if the student insists on providing it

Answer

Transmit it via email for faster processing

Question 6

A student who is 17 years old and applying to college asks a counselor to keep their application details confidential from their parents. Under FERPA, the counselor should:

Accepted Answer

Inform the student that parents retain FERPA rights for dependent minors under 18

Answer

Honor the request because the student is the applicant

Answer

Refuse to assist the student without parental consent

Answer

Share the records only with one parent, not both

Question 7

Which of the following best describes the principle of 'data minimization' in the context of enrollment counseling?

Accepted Answer

Collecting only the personal data necessary for the enrollment purpose

Answer

Storing applicant data on the smallest available server

Answer

Minimizing the number of staff who can view applicant data

Answer

Reducing the file size of stored documents