CEC CEC International & Cross-Cultural Etiquette

Question 1

In Japan, what is the proper etiquette when exchanging business cards?

Accepted Answer

Present and receive the card with both hands, study it respectfully, and place it carefully on the table

Answer

In Japanese business culture, meishi (business cards) are exchanged with both hands, examined respectfully, and never written on or stuffed in a pocket.

Question 2

Which greeting is considered appropriate when first meeting a business contact in Germany?

Accepted Answer

A firm handshake with direct eye contact

Answer

In Germany, a firm handshake with direct eye contact is the standard professional greeting; overly familiar physical contact is considered inappropriate.

Question 3

When dining with Middle Eastern business contacts, a CEC should advise clients to:

Accepted Answer

Avoid using the left hand to pass food or eat, as it is considered unclean

Answer

In many Middle Eastern cultures, the left hand is traditionally considered unclean, so food should always be handled and passed with the right hand.

Question 4

In China, a guest refusing food that is offered repeatedly by a host is generally:

Accepted Answer

Expected as part of the ritual — the host will insist several times before it is truly optional

Answer

In Chinese hosting culture, guests are expected to decline an offer once or twice before accepting, as the host will insist — this exchange is part of the ritual politeness.

Question 5

A CEC advising a US executive traveling to South Korea should note that the hierarchy in Korean business culture means:

Accepted Answer

Senior members are greeted first and seated in the most honored position

Answer

In South Korean Confucian-influenced business culture, hierarchy is critical — senior members are always greeted first and given the most honored seating positions.

(CEC) Certified Etiquette Consultant Practice Test

(CEC) Certified Etiquette Consultant Practice Test

CEC CEC International & Cross-Cultural Etiquette