CEA - Certified Enterprise Architect EA Stakeholder Management and Communication Questions and Answers Flashcards
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Which stakeholder group is MOST concerned with how enterprise architecture supports regulatory compliance and audit readiness?
Answer: Chief Risk Officer
The Chief Risk Officer focuses on regulatory compliance and audit readiness, making EA risk and compliance artifacts directly relevant to their concerns.
An enterprise architect is presenting an architecture roadmap to business executives. Which communication approach is MOST effective?
Answer: Translate architecture outcomes into business value and cost impacts
Business executives respond best to communications framed around business value, ROI, and cost impacts rather than technical diagrams.
What is the purpose of an Architecture Communication Plan in enterprise architecture practice?
Answer: To define how, when, and what architecture information is shared with each stakeholder group
An Architecture Communication Plan defines tailored communication strategies for each stakeholder audience, ensuring the right information reaches the right people.
Which technique BEST helps an enterprise architect identify and prioritize stakeholders for an EA initiative?
Answer: Stakeholder mapping using influence and interest axes
Stakeholder mapping plots individuals on influence vs. interest axes to prioritize engagement strategies effectively.
A key business stakeholder consistently rejects architecture proposals. What should the enterprise architect do FIRST?
Answer: Conduct a stakeholder interview to understand their concerns and priorities
Understanding the stakeholder's underlying concerns through direct conversation is the first step to resolving resistance.
In TOGAF, which artifact is used to record stakeholder concerns and the architecture views that address them?
Answer: Stakeholder Map and Architecture Requirements Specification
The Stakeholder Map combined with the Architecture Requirements Specification captures stakeholder concerns and maps them to relevant views.