CEA CEA - Certified Enterprise Architect EA Stakeholder Management and Communication Questions and Answers 1 — Questions and Answers
Question 1: Which stakeholder group is MOST concerned with how enterprise architecture supports regulatory compliance and audit readiness?
- Chief Risk Officer (Correct answer)
- Chief Marketing Officer
- Project Management Office
- Help Desk Manager
Correct answer: Chief Risk Officer
The Chief Risk Officer focuses on regulatory compliance and audit readiness, making EA risk and compliance artifacts directly relevant to their concerns.
Question 2: An enterprise architect is presenting an architecture roadmap to business executives. Which communication approach is MOST effective?
- Use technical UML diagrams to show precision
- Translate architecture outcomes into business value and cost impacts (Correct answer)
- Focus on infrastructure components and integration points
- Present all architecture layers in full detail
Correct answer: Translate architecture outcomes into business value and cost impacts
Business executives respond best to communications framed around business value, ROI, and cost impacts rather than technical diagrams.
Question 3: What is the purpose of an Architecture Communication Plan in enterprise architecture practice?
- To document network topology diagrams
- To define how, when, and what architecture information is shared with each stakeholder group (Correct answer)
- To track architecture tool licenses
- To schedule infrastructure maintenance windows
Correct answer: To define how, when, and what architecture information is shared with each stakeholder group
An Architecture Communication Plan defines tailored communication strategies for each stakeholder audience, ensuring the right information reaches the right people.
Question 4: Which technique BEST helps an enterprise architect identify and prioritize stakeholders for an EA initiative?
- Gantt chart analysis
- Stakeholder mapping using influence and interest axes (Correct answer)
- Network diagram review
- Cost-benefit analysis
Correct answer: Stakeholder mapping using influence and interest axes
Stakeholder mapping plots individuals on influence vs. interest axes to prioritize engagement strategies effectively.
Question 5: A key business stakeholder consistently rejects architecture proposals. What should the enterprise architect do FIRST?
- Escalate to the CIO immediately
- Conduct a stakeholder interview to understand their concerns and priorities (Correct answer)
- Revise the architecture without their input
- Remove them from the review process
Correct answer: Conduct a stakeholder interview to understand their concerns and priorities
Understanding the stakeholder's underlying concerns through direct conversation is the first step to resolving resistance.
Question 6: In TOGAF, which artifact is used to record stakeholder concerns and the architecture views that address them?
- Architecture Vision document
- Stakeholder Map and Architecture Requirements Specification (Correct answer)
- Business Capability Model
- Architecture Contract
Correct answer: Stakeholder Map and Architecture Requirements Specification
The Stakeholder Map combined with the Architecture Requirements Specification captures stakeholder concerns and maps them to relevant views.
CEA CEA - Certified Enterprise Architect EA Stakeholder Management and Communication Questions and Answers 1
Which stakeholder group is MOST concerned with how enterprise architecture supports regulatory compliance and audit readiness?