CEA CEA - Certified Enterprise Architect EA Stakeholder Management and Communication Questions and Answers 2 — Questions and Answers
Question 1: Which communication artifact BEST conveys the current-state vs. future-state gap to non-technical business stakeholders?
- Entity-relationship diagram
- Architecture roadmap with milestone timelines (Correct answer)
- BPEL process flow
- WSDL service definition
Correct answer: Architecture roadmap with milestone timelines
An architecture roadmap with milestones visually communicates the journey from current to future state in business-friendly terms.
Question 2: What does 'architecture socialization' mean in enterprise architecture practice?
- Hosting social events for the EA team
- Proactively sharing and promoting architecture decisions across the organization to build understanding and buy-in (Correct answer)
- Publishing architecture artifacts to a public website
- Conducting annual architecture audits
Correct answer: Proactively sharing and promoting architecture decisions across the organization to build understanding and buy-in
Architecture socialization involves actively communicating and promoting EA decisions across the organization to gain broad stakeholder understanding and support.
Question 3: An enterprise architect needs to gain approval from a skeptical CFO for a major platform investment. Which approach is MOST persuasive?
- Provide a detailed technology comparison matrix
- Present a business case with ROI, payback period, and risk-adjusted financials (Correct answer)
- Show the architecture blueprint diagrams
- Demonstrate the platform's technical superiority
Correct answer: Present a business case with ROI, payback period, and risk-adjusted financials
CFOs are persuaded by financial analysis including ROI, payback period, and risk-adjusted returns rather than technical comparisons.
Question 4: Which of the following BEST describes the role of an Architecture Review Board (ARB) in stakeholder management?
- It replaces the need for individual stakeholder communication
- It provides a formal governance body where stakeholders review and approve architecture decisions (Correct answer)
- It manages vendor contracts for architecture tools
- It oversees daily IT operations
Correct answer: It provides a formal governance body where stakeholders review and approve architecture decisions
The ARB is a governance forum that brings together key stakeholders to formally review, challenge, and approve architecture decisions.
Question 5: When managing a diverse stakeholder community, which principle should guide the level of detail in architecture views?
- All stakeholders should receive the same detailed technical views
- Views should be tailored to the information needs and background of each stakeholder group (Correct answer)
- Only the EA team needs access to architecture views
- Views should always show maximum technical detail to be credible
Correct answer: Views should be tailored to the information needs and background of each stakeholder group
TOGAF's viewpoint concept is founded on the principle that different stakeholders have different concerns and need views tailored accordingly.
Question 6: What is a RACI matrix used for in the context of enterprise architecture stakeholder management?
- Defining network routing protocols
- Clarifying roles and responsibilities (Responsible, Accountable, Consulted, Informed) for EA activities (Correct answer)
- Tracking architecture tool licenses
- Scheduling architecture workshops
Correct answer: Clarifying roles and responsibilities (Responsible, Accountable, Consulted, Informed) for EA activities
A RACI matrix clarifies who is Responsible, Accountable, Consulted, and Informed for each EA activity, reducing ambiguity in stakeholder roles.
CEA CEA - Certified Enterprise Architect EA Stakeholder Management and Communication Questions and Answers 2
Which communication artifact BEST conveys the current-state vs. future-state gap to non-technical business stakeholders?