CDT Diversity & Inclusive Practices 2 — Questions and Answers
Question 1: Which concept describes the cumulative disadvantage experienced by individuals who belong to multiple marginalized groups simultaneously?
- Compounded bias
- Intersectionality (Correct answer)
- Stereotype threat
- Social stratification
Correct answer: Intersectionality
Intersectionality, coined by Kimberlé Crenshaw, describes how overlapping social identities create compounded forms of discrimination.
Question 2: A company's ERG (Employee Resource Group) for LGBTQ+ employees wants to include allies. What is the BEST practice for structuring ally membership?
- Prohibit allies to maintain a safe space
- Allow allies as full voting members with equal leadership roles
- Welcome allies as non-voting members who support without dominating (Correct answer)
- Require allies to complete a certification before joining
Correct answer: Welcome allies as non-voting members who support without dominating
Best practice allows allies to participate and support while ensuring the group remains primarily led by and centered on the community it serves.
Question 3: When facilitating a diversity training session, a participant makes a microaggression toward another attendee. What should a skilled trainer do FIRST?
- Immediately remove the offending participant from the session
- Pause the session and address the impact of the comment in the room (Correct answer)
- Ignore it to avoid disrupting the learning environment
- Wait until the session ends to speak privately with the offender
Correct answer: Pause the session and address the impact of the comment in the room
Addressing microaggressions in the moment validates the impacted person and turns the incident into a learning opportunity for the group.
Question 4: Which hiring practice is MOST effective at reducing affinity bias in candidate selection?
- Requiring candidates to submit a photo with their application
- Using structured interviews with standardized questions for all candidates (Correct answer)
- Relying on employee referrals to build culture fit
- Allowing each interviewer to develop their own questions
Correct answer: Using structured interviews with standardized questions for all candidates
Structured interviews reduce affinity bias by ensuring all candidates are evaluated against the same criteria rather than subjective impressions.
Question 5: What does 'psychological safety' mean in the context of inclusive team environments?
- Freedom from physical harm in the workplace
- The belief that one will not be punished for speaking up with ideas, questions, or mistakes (Correct answer)
- A legally protected right to mental health accommodations
- The absence of conflict within a work team
Correct answer: The belief that one will not be punished for speaking up with ideas, questions, or mistakes
Psychological safety, studied by Amy Edmondson, is the shared belief that interpersonal risk-taking like voicing concerns is safe in a group.
Question 6: An organization wants to measure the effectiveness of its DEI training programs. Which metric provides the MOST meaningful outcome data?
- Number of employees who attended training sessions
- Post-training survey satisfaction scores
- Changes in promotion rates for underrepresented groups over 12 months (Correct answer)
- Number of DEI policies added to the employee handbook
Correct answer: Changes in promotion rates for underrepresented groups over 12 months
Behavioral and outcome metrics like promotion rates reveal actual organizational change, unlike participation counts or satisfaction scores.
Question 7: Which principle describes designing products, services, and environments so they work for the widest range of people without requiring special adaptation?
- Reasonable accommodation
- Universal design (Correct answer)
- Accessible retrofitting
- Targeted inclusion
Correct answer: Universal design
Universal design proactively creates solutions usable by people of all abilities, ages, and backgrounds from the outset.
Which concept describes the cumulative disadvantage experienced by individuals who belong to multiple marginalized groups simultaneously?