Training & Facilitation Techniques Flashcards
7 cards from real CDT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Training & Facilitation Techniques flashcards as text
Which training modality is MOST effective for helping participants practice interrupting microaggressions in real-time?
Answer: Role-play scenarios with coached feedback and debrief
Role-play with feedback builds the muscle memory and confidence needed to intervene in the moment, which passive learning methods cannot develop.
What is the 'parking lot' technique used for in diversity facilitation?
Answer: A visible space to capture off-topic or complex questions that will be addressed later without derailing the session flow
The parking lot honors participants' contributions while preserving session flow by ensuring unaddressed questions are revisited rather than ignored.
A facilitator notices that white participants in a diversity session are dominating airtime while participants of color remain quiet. What is the best intervention?
Answer: Use structured protocols like 'step up, step back' or talking chips to redistribute participation
Structured participation protocols redistribute airtime equitably without singling out individuals or forcing anyone to speak.
What does Kirkpatrick's Level 4 evaluation measure in diversity training?
Answer: Organizational results such as reduced complaints, turnover, or pay equity improvements
Kirkpatrick Level 4 (Results) examines whether training produced measurable organizational outcomes that align with business or equity goals.
Which approach BEST supports participants who are experiencing 'change fatigue' around repeated diversity initiatives in their organization?
Answer: Acknowledge their experience, name past initiative failures honestly, and focus on concrete, small actions they can take immediately
Validating change fatigue builds trust and credibility, and focusing on actionable, proximate steps reduces overwhelm and re-engages skeptical participants.
A CDT is asked to facilitate a 'courageous conversation' about pay equity. Which facilitation framework is MOST commonly used for this purpose?
Answer: Glenn Singleton's Four Agreements of Courageous Conversations (stay engaged, speak your truth, experience discomfort, expect and accept non-closure)
Glenn Singleton's Courageous Conversations framework provides specific agreements that help participants navigate difficult racial and equity dialogues.
When co-facilitating a diversity training with a colleague from a different racial background, what is a key best practice?
Answer: Plan debrief time after the session to process your own reactions and align on facilitation decisions
Co-facilitator debriefs build shared reflection and prevent unprocessed dynamics from affecting subsequent sessions or the co-facilitation relationship.