Training & Facilitation Techniques Flashcards
7 cards from real CDT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Training & Facilitation Techniques flashcards as text
Which instructional strategy is MOST effective for building empathy in diversity training?
Answer: Perspective-taking exercises and personal storytelling
Perspective-taking and storytelling create emotional resonance that statistics alone cannot achieve, building genuine empathy.
What is the purpose of establishing 'community agreements' at the start of a diversity training?
Answer: To create shared norms that guide respectful engagement throughout the session
Community agreements (also called group norms or ground rules) set shared expectations for respectful, productive dialogue.
A participant says, 'I don't see color — I treat everyone the same.' How should a CDT facilitator respond?
Answer: Acknowledge the intention, then explore how colorblindness can inadvertently erase individual experiences
Facilitators should honor positive intent while guiding participants to examine how colorblind ideology can minimize systemic inequities.
Which of the following BEST describes the 'affinity group' facilitation technique?
Answer: Separating participants by shared identities to discuss shared experiences before rejoining the larger group
Affinity groups allow people with shared identities to process experiences together, which can increase safety and depth of dialogue before whole-group sharing.
When facilitating diversity training, what is the risk of relying solely on a single 'diverse spokesperson' within the group to speak for their community?
Answer: It can place an unfair burden on that individual and reinforce stereotypes about group homogeneity
Expecting one person to represent their entire group is tokenizing and erases the diversity of experience within any identity group.
A CDT trainer is designing a microlearning diversity module. What is the ideal length for each microlearning unit?
Answer: 3–10 minutes focused on a single concept or behavior
Microlearning is characterized by short, focused units (typically 3–10 minutes) that target one discrete concept or skill.
Which facilitation move helps surface assumptions when participants resist a diversity concept?
Answer: Using Socratic questioning to invite participants to examine the reasoning behind their resistance
Socratic questioning prompts participants to examine their own reasoning, making assumptions visible without the facilitator imposing conclusions.