CDP Communication Techniques 2

Question 1

When a person with dementia asks repeatedly for a deceased spouse, the BEST response is to:

Accepted Answer

Enter their reality and respond with empathy

Answer

Entering the person's reality and responding with empathy validates their emotional experience without causing distress.

Question 2

Which communication strategy is MOST effective when a person with advanced dementia no longer understands verbal language?

Accepted Answer

Using touch, facial expressions, and tone of voice

Answer

Nonverbal communication—touch, expression, and tone—remains effective even when verbal comprehension is severely impaired.

Question 3

A care partner notices that a resident becomes agitated whenever two people talk to them simultaneously. The BEST approach is to:

Accepted Answer

Designate one person to speak at a time

Answer

Competing voices create sensory overload; one speaker at a time reduces confusion and agitation.

Question 4

The technique of 'mirroring' in dementia communication refers to:

Accepted Answer

Matching the person's body language and emotional tone

Answer

Mirroring involves matching the person's posture and emotional energy to build rapport and trust.

Question 5

When preparing to communicate with a person with dementia, you should FIRST:

Accepted Answer

Approach from the front and make eye contact before speaking

Answer

Approaching from the front and establishing eye contact prevents startling the person and signals the upcoming interaction.

(CDP) Certified Dementia Practitioner Practice Test