Practice Test Geeks(CDIA) Certified Document Imaging Architect Practice Test
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Workflow Design Flashcards

7 cards from real CDIA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Workflow Design flashcards as text

  1. In a document imaging workflow, what does 'straight-through processing' (STP) mean?

    Answer: Documents flow through the entire workflow without human intervention

    Straight-through processing (STP) means documents are processed automatically from capture to final storage without requiring manual intervention.

  2. Which workflow design pattern is BEST suited for handling exception documents that fail automated validation?

    Answer: Exception queue with escalation routing

    An exception queue with escalation routing isolates failed documents so specialists can resolve issues without disrupting normal workflow throughput.

  3. When designing a workflow for invoice processing, which metric BEST measures workflow efficiency?

    Answer: Average cost per invoice processed end-to-end

    Average cost per invoice processed end-to-end captures both labor and system costs, making it the most comprehensive efficiency metric.

  4. What is the purpose of a 'work item' in a workflow management system?

    Answer: A logical unit of work assigned to a user or queue for processing

    A work item is the logical unit of work that carries document references and metadata through the workflow, assigned to users or queues at each step.

  5. In workflow design, what is 'load balancing' intended to achieve?

    Answer: Evenly distributing work items across available processors or workers

    Load balancing distributes work items evenly across available processors or human workers to prevent bottlenecks and optimize throughput.

  6. Which workflow design approach BEST supports a 'touchless' accounts payable process?

    Answer: OCR extraction with automated matching to purchase orders and rules-based approval

    OCR extraction combined with automated PO matching and rules-based approval enables touchless processing by eliminating manual data entry and routing decisions.

  7. What is the role of a 'deadline timer' in a workflow design?

    Answer: It triggers escalation or notification when a work item exceeds its allotted processing time

    A deadline timer monitors work item age and triggers escalation actions or notifications when SLA time limits are exceeded.