Dental Management Flashcards
7 cards from real CDC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Dental Management flashcards as text
Which key performance indicator (KPI) tracks the average revenue generated per patient visit in a dental practice?
Answer: Production per visit
Production per visit measures the average dollar amount produced each time a patient is seen, helping assess scheduling efficiency and case mix.
A dental consultant identifies that a practice's hygiene department schedules patients for 30-minute prophy appointments but the dentist's exam adds 20 unscheduled minutes. The recommended fix is to:
Answer: Build exam time into the hygiene appointment template
Incorporating exam time directly into the hygiene appointment template prevents schedule overruns and improves patient flow.
In the context of dental practice transitions, a 'goodwill' value primarily represents:
Answer: The intangible value of the practice's patient base, reputation, and future earnings potential
Goodwill encompasses the intangible assets—patient relationships, location, reputation, and income-generating capacity—that exceed the tangible asset value of a practice.
When calculating a dental practice's break-even point, which variable is most critical?
Answer: Total fixed monthly overhead costs
Break-even analysis requires knowing fixed overhead costs so the practice can determine what production level is needed to cover all expenses before generating profit.
A dental practice seeking to improve its online reputation should primarily focus on:
Answer: Systematically requesting reviews from satisfied patients at the point of care
Proactively asking happy patients for reviews at checkout or via follow-up is the most effective and ethical strategy for building a positive online reputation.
Which regulatory body oversees the safe handling and disposal of dental amalgam separators in the United States?
Answer: Environmental Protection Agency (EPA)
The EPA's dental effluent guidelines require dental offices to use amalgam separators and follow specific disposal procedures to prevent mercury from entering wastewater systems.
A practice management consultant recommends implementing a 'broken appointment fee' policy. The primary goal of this policy is to:
Answer: Reduce no-shows and last-minute cancellations that leave unproductive chair time
Broken appointment fees serve primarily as a deterrent to reduce no-shows, protecting the practice's productive capacity rather than as a significant revenue source.