CDA Negotiation & Mediation Skills 2

Question 1

In divorce mediation, what does the term 'BATNA' stand for?

Accepted Answer

Best Alternative To a Negotiated Agreement

Answer

BATNA (Best Alternative To a Negotiated Agreement) helps parties evaluate whether a proposed settlement is better than their court alternatives.

Question 2

Which negotiation style involves one party conceding most demands to preserve the relationship?

Accepted Answer

Accommodating

Answer

Accommodating style prioritizes the relationship over personal gains, often leading one party to yield to the other's demands.

Question 3

A mediator who remains strictly neutral and does not offer opinions or suggestions is practicing which style?

Accepted Answer

Facilitative mediation

Answer

Facilitative mediators guide the process without providing opinions, keeping control of the outcome with the parties.

Question 4

During property division negotiations, a CDA notices one spouse repeatedly interrupts the other. The best immediate response is to:

Accepted Answer

Gently redirect by acknowledging both parties and setting a speaking turn

Answer

Managing communication dynamics by setting speaking turns maintains a productive and balanced negotiation environment.

Question 5

Which technique involves restating what a party said in your own words to confirm understanding?

Accepted Answer

Paraphrasing

Answer

Paraphrasing confirms the listener understood the speaker's message and makes the speaker feel heard.

(CDA) Certified Divorce Advisor Practice Test