CD Communication & Stakeholder Engagement 3 — Questions and Answers
Question 1: What is the main purpose of a Request for Information (RFI) in drafting and construction workflows?
- To formally ask for clarification of ambiguous or missing drawing information (Correct answer)
- To request payment for completed work
- To order materials from suppliers
- To schedule employee vacations
Correct answer: To formally ask for clarification of ambiguous or missing drawing information
An RFI is the formal mechanism for resolving ambiguities or gaps in contract documents.
Question 2: A drafter emails a drawing revision but the recipient later claims they never agreed to the change. What practice would have prevented this dispute?
- Requesting written acknowledgment or approval before implementing the revision (Correct answer)
- Sending the drawing by regular mail instead
- Calling instead of emailing
- Using a larger font in the email
Correct answer: Requesting written acknowledgment or approval before implementing the revision
Written acknowledgment creates mutual, documented consent for changes.
Question 3: In stakeholder communication, active listening primarily involves:
- Paraphrasing and confirming what the speaker said before responding (Correct answer)
- Preparing your rebuttal while the other person talks
- Interrupting to correct errors immediately
- Taking no notes to maintain eye contact
Correct answer: Paraphrasing and confirming what the speaker said before responding
Active listening means confirming understanding, often by restating the speaker's points.
Question 4: Which meeting artifact ensures that action items from a design coordination meeting are tracked to completion?
- Meeting minutes with assigned owners and due dates (Correct answer)
- An unrecorded verbal recap at the end
- The meeting room booking confirmation
- A group photo of attendees
Correct answer: Meeting minutes with assigned owners and due dates
Minutes with named owners and deadlines make follow-up accountable and trackable.
Question 5: A client repeatedly requests scope additions directly to the drafter, bypassing the project manager. The drafter should:
- Politely redirect the requests through the formal change process and notify the project manager (Correct answer)
- Quietly add the work to stay friendly with the client
- Refuse to speak with the client again
- Invoice the client personally for the extra work
Correct answer: Politely redirect the requests through the formal change process and notify the project manager
Scope changes must flow through the formal change process to protect budget, schedule, and contract terms.
Question 6: When writing drawing notes intended for field crews, the drafter should prioritize:
- Clear, concise, imperative language using standard terminology (Correct answer)
- Long paragraphs with full legal phrasing
- Creative synonyms to avoid repetition
- Abbreviations invented for that project only
Correct answer: Clear, concise, imperative language using standard terminology
Field notes must be short, standard, and unambiguous so crews can act on them quickly.
Question 7: Which is the most appropriate channel for issuing an official revised drawing set to a contractor?
- The project's controlled document distribution system with a transmittal (Correct answer)
- A personal social media message
- Handing over an unmarked USB drive with no record
- Describing the changes verbally at lunch
Correct answer: The project's controlled document distribution system with a transmittal
Controlled distribution with transmittals ensures everyone works from the correct, recorded revision.
CD Communication & Stakeholder Engagement 3
What is the main purpose of a Request for Information (RFI) in drafting and construction workflows?