CCT Spotting Techniques & Stain Removal 2

Question 1

When treating a red wine stain on carpet, what is the FIRST step a technician should take?

Accepted Answer

Blot up as much of the liquid as possible

Answer

Blotting removes the bulk of the spill before any chemical treatment, preventing the stain from spreading deeper into the pile.

Question 2

Which type of spotting agent is most appropriate for removing grease or oil-based stains from carpet?

Accepted Answer

Dry-solvent spotter

Answer

Dry-solvent spotters dissolve oil and grease because 'like dissolves like,' making them the correct choice for petroleum-based stains.

Question 3

A customer reports a dried coffee stain. What is the best sequence for treatment?

Accepted Answer

Re-wet the stain, apply detergent spotter, rinse thoroughly

Answer

Re-wetting a dried tannin stain like coffee loosens it, followed by a detergent spotter and a thorough rinse to prevent residue.

Question 4

What does 'wicking' refer to in carpet stain removal?

Accepted Answer

A stain that reappears after drying because moisture carries residue from the backing to the surface

Answer

Wicking occurs when moisture in the carpet backing migrates upward as it dries, bringing dissolved stain material to the surface and causing reappearance.

Question 5

Which of the following stains is classified as a protein stain?

Accepted Answer

Blood

Answer

Blood contains protein (hemoglobin) and should be treated with cold water and enzyme-based or protein spotters; hot water sets protein stains.

(CCT) Carpet Cleaning Technician Certified Practice Test

(CCT) Carpet Cleaning Technician Certified Practice Test

CCT Spotting Techniques & Stain Removal 2