CCT Training Evaluation and Measurement 2 — Questions and Answers
Question 1: A pre-test/post-test design in training evaluation is used to measure:
- Participant satisfaction before and after training
- Knowledge or skill gain attributable to the training program (Correct answer)
- The trainer's delivery effectiveness
- Facilities quality at the training venue
Correct answer: Knowledge or skill gain attributable to the training program
Pre- and post-tests establish a baseline and endpoint, quantifying how much learning occurred during the training.
Question 2: Which evaluation approach measures outcomes against a predetermined performance standard rather than a control group?
- Norm-referenced evaluation
- Criterion-referenced evaluation (Correct answer)
- Comparative evaluation
- Longitudinal evaluation
Correct answer: Criterion-referenced evaluation
Criterion-referenced evaluation determines whether participants achieved a defined performance standard, not how they compared to peers.
Question 3: In calculating training ROI, the benefit-cost ratio (BCR) is calculated as:
- Total training costs divided by number of participants
- Total monetary benefits divided by total training costs (Correct answer)
- Kirkpatrick Level 4 results minus Level 1 scores
- Post-test score minus pre-test score
Correct answer: Total monetary benefits divided by total training costs
BCR compares the total program benefits in dollars to the total program costs, with a ratio above 1.0 indicating a positive return.
Question 4: The 'success case method' developed by Robert Brinkerhoff evaluates training by:
- Surveying all participants equally regardless of performance
- Identifying extreme success and failure cases to understand what drives transfer (Correct answer)
- Measuring only financial ROI
- Conducting training audits every five years
Correct answer: Identifying extreme success and failure cases to understand what drives transfer
Brinkerhoff's method focuses on outstanding successes and failures to uncover what organizational conditions enable or block training transfer.
Question 5: Formative evaluation in training design refers to:
- Assessment conducted at the very end of a completed training program
- Ongoing evaluation during development and delivery to improve the program (Correct answer)
- Evaluation of trainers' formal credentials
- Assessment of participant career development outcomes
Correct answer: Ongoing evaluation during development and delivery to improve the program
Formative evaluation collects data throughout the design and delivery process to identify and correct problems before the program is finalized.
Question 6: Summative evaluation in training is best described as:
- Quick daily quizzes during multi-day training
- Assessment at the end of a complete program to determine its overall effectiveness (Correct answer)
- Evaluation of individual trainer performance mid-course
- Real-time polling during training sessions
Correct answer: Assessment at the end of a complete program to determine its overall effectiveness
Summative evaluation judges the overall worth or outcome of a training program after it has been fully delivered.
CCT Training Evaluation and Measurement 2
A pre-test/post-test design in training evaluation is used to measure: