CCP Job Analysis & Evaluation Methods 3 — Questions and Answers
Question 1: Which job analysis output document focuses on worker characteristics (education, experience, skills) rather than job tasks?
- Job description
- Job specification (Correct answer)
- Job evaluation matrix
- Organizational chart
Correct answer: Job specification
A job specification details the minimum qualifications and human attributes required to perform the job successfully.
Question 2: The O*NET system is primarily used for:
- Calculating executive pay ratios
- Providing standardized occupational information including tasks, skills, and work context (Correct answer)
- Benchmarking benefits packages against competitors
- Designing incentive compensation plans
Correct answer: Providing standardized occupational information including tasks, skills, and work context
O*NET is a U.S. Department of Labor database offering standardized, comprehensive information on hundreds of occupations.
Question 3: A company groups jobs into broad categories (Class I through Class V) based on general descriptions of increasing complexity. This is an example of:
- Point-factor evaluation
- Job ranking
- Job classification (Correct answer)
- Factor comparison
Correct answer: Job classification
Job classification assigns jobs to predefined grades or classes based on overall descriptions, similar to the U.S. federal GS system.
Question 4: In a whole-job ranking system, the paired comparison technique:
- Compares every job against every other job to determine relative worth (Correct answer)
- Compares each job's pay against the external market
- Ranks jobs by number of incumbents in each role
- Evaluates jobs using a predetermined set of compensable factors
Correct answer: Compares every job against every other job to determine relative worth
Paired comparison systematically compares each job with every other job, tallying wins to establish a final ranking order.
Question 5: Which term describes the process of adjusting job evaluation results to align with external market pay data?
- Job leveling
- Market pricing (Correct answer)
- Slotting
- Line of sight adjustment
Correct answer: Market pricing
Market pricing uses external salary survey data to determine the competitive pay value of jobs, which may override or modify internal evaluation results.
Question 6: The 'critical incident technique' (CIT) in job analysis involves:
- Documenting exceptionally effective or ineffective work behaviors that distinguish top performers from poor ones (Correct answer)
- Ranking jobs based on their criticality to organizational strategy
- Recording safety incidents for each job title
- Comparing jobs to a critical set of benchmark positions
Correct answer: Documenting exceptionally effective or ineffective work behaviors that distinguish top performers from poor ones
CIT collects specific examples of outstanding or poor performance behaviors to define the key requirements for success in a job.
Question 7: When a job analyst observes workers performing their duties without interacting with them, this technique is called:
- Structured observation
- Work sampling
- Unobtrusive observation (Correct answer)
- Shadow analysis
Correct answer: Unobtrusive observation
Unobtrusive observation allows the analyst to gather data on actual job behaviors without influencing incumbents' actions through interaction.
CCP Job Analysis & Evaluation Methods 3
Which job analysis output document focuses on worker characteristics (education, experience, skills) rather than job tasks?