CCP Health Literacy & Language Access 2

Question 1

A patient with limited health literacy is given a discharge instruction sheet written at a 12th-grade reading level. What is the most appropriate action?

Accepted Answer

Rewrite the instructions at a 6th-grade reading level or below

Answer

Patient education materials should be written at a 6th-grade reading level or below to be accessible to most adults.

Question 2

Which tool is specifically designed to assess a patient's functional health literacy in a clinical setting?

Accepted Answer

REALM (Rapid Estimate of Adult Literacy in Medicine)

Answer

The REALM is a validated tool that quickly assesses a patient's ability to read and pronounce common medical words.

Question 3

A care manager is working with a patient who speaks limited English. Under Title VI of the Civil Rights Act, federally funded programs must provide:

Accepted Answer

Meaningful language access to individuals with limited English proficiency

Answer

Title VI requires that recipients of federal funding provide meaningful access to programs and activities for individuals with limited English proficiency (LEP).

Question 4

When using the 'teach-back' method, the care manager asks a patient to demonstrate understanding by having them:

Accepted Answer

Explain the information back in their own words

Answer

Teach-back asks patients to repeat information in their own words to confirm comprehension, not recall.

Question 5

Which of the following best describes 'health numeracy' as a component of health literacy?

Accepted Answer

The ability to understand and use quantitative health information

Answer

Health numeracy is the capacity to understand and act on numerical health information such as dosing schedules, lab values, and risk statistics.

(CCP) Chronic Care Professional Certification Practice Test

(CCP) Chronic Care Professional Certification Practice Test

CCP Health Literacy & Language Access 2