CCP Dashboard & KPI Reporting 2 — Questions and Answers
Question 1: In CargoWise, which report type is primarily used to display real-time operational data on a dashboard widget?
- Crystal Report
- OLAP Report
- Dashboard KPI Widget (Correct answer)
- Export to Excel Report
Correct answer: Dashboard KPI Widget
Dashboard KPI Widgets are specifically designed to display real-time or near-real-time operational metrics directly on CargoWise dashboards.
Question 2: What is the purpose of a 'Threshold' setting on a CargoWise KPI widget?
- To limit the number of records displayed
- To trigger a color change or alert when a metric exceeds a defined value (Correct answer)
- To schedule the widget refresh interval
- To restrict which users can view the widget
Correct answer: To trigger a color change or alert when a metric exceeds a defined value
Thresholds on KPI widgets trigger visual indicators (such as color changes from green to red) when a metric value crosses a defined boundary.
Question 3: Which CargoWise module provides pre-built operational KPI templates specifically for freight forwarding workflows?
- Business Intelligence (BI) Module (Correct answer)
- Reporting Services
- Workflow Manager
- eAdaptor
Correct answer: Business Intelligence (BI) Module
The CargoWise Business Intelligence module includes pre-built KPI templates tailored to freight forwarding and logistics operations.
Question 4: When configuring a dashboard in CargoWise, what does 'Dashboard Sharing' allow administrators to do?
- Export the dashboard layout to PDF
- Make a configured dashboard available to specific user groups or roles (Correct answer)
- Sync dashboard data with external BI tools
- Enable multi-currency display on a single widget
Correct answer: Make a configured dashboard available to specific user groups or roles
Dashboard Sharing enables administrators to publish a configured dashboard layout so that specific user groups or roles can access the same view.
Question 5: In CargoWise KPI reporting, what does the 'Denominator' value represent in a ratio-based KPI?
- The target value set by management
- The total baseline figure used to calculate a percentage or rate (Correct answer)
- The number of exceptions flagged in the period
- The refresh frequency of the widget in seconds
Correct answer: The total baseline figure used to calculate a percentage or rate
In a ratio-based KPI, the denominator is the total baseline figure (e.g., total shipments) against which the numerator is measured to produce a percentage or rate.
Question 6: Which CargoWise feature allows users to drill down from a dashboard KPI summary to the underlying shipment-level records?
- Data Grid Expansion
- Drill-Through Reporting (Correct answer)
- Crystal Report Subreport
- OLAP Pivot Table
Correct answer: Drill-Through Reporting
Drill-Through Reporting lets users click a KPI summary figure on a dashboard to navigate directly to the individual records that make up that metric.
Question 7: When a CargoWise dashboard widget shows 'No Data Available,' what is the most common first troubleshooting step?
- Restart the CargoWise server
- Verify that the data source filter criteria match existing records in the system (Correct answer)
- Re-install the CargoWise client
- Increase the widget's display size
Correct answer: Verify that the data source filter criteria match existing records in the system
The most common cause is that the widget's filter criteria (e.g., date range, branch, or status) do not match any existing records, so checking filters is the first step.
CCP Dashboard & KPI Reporting 2
In CargoWise, which report type is primarily used to display real-time operational data on a dashboard widget?