Legal Compliance & Documentation Flashcards
7 cards from real CCO practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Legal Compliance & Documentation flashcards as text
Under FTC Funeral Rule, cremation providers must give price information to consumers who inquire in person using which document?
Answer: General Price List
The FTC Funeral Rule requires funeral homes and cremation providers to give consumers a General Price List (GPL) when they inquire in person about arrangements.
A crematory receives a body accompanied by a pacemaker notation on the intake form. What is the legally and operationally required first step?
Answer: Remove or arrange removal of the pacemaker before cremation
Pacemakers and other implanted devices containing batteries must be removed before cremation because they can explode, posing serious safety and liability risks.
Which federal agency enforces the requirement that crematories disclose itemized prices and prohibit misrepresentation of goods and services?
Answer: Federal Trade Commission
The Federal Trade Commission (FTC) enforces the Funeral Rule, which mandates transparent pricing and prohibits deceptive practices by funeral homes and crematories.
A cremation authorization form is signed by the next-of-kin. If the deceased left written cremation instructions in a pre-need contract, which document generally takes legal precedence?
Answer: The pre-need contract with the decedent's written wishes typically governs
In most U.S. jurisdictions, a decedent's written pre-need instructions for cremation take legal precedence over next-of-kin preferences, as the decedent's own wishes are paramount.
What is the primary purpose of completing a cremation log for every cremation performed?
Answer: To provide a traceable chain of custody and operational record
A cremation log establishes a documented chain of custody, ensuring each cremation is traceable from body receipt through final disposition of cremated remains.
Which of the following items of information is typically NOT required on a cremation identification tag placed with the body throughout the cremation process?
Answer: Cremation operator's personal home address
Identification tags require decedent name, case number, and cremation date, but the operator's personal home address is never a required or appropriate data element.
In most U.S. states, after cremation is complete, how long may a crematory hold cremated remains before legal issues regarding abandonment can arise?
Answer: Varies by state statute, commonly 30 to 120 days
Statutes governing the holding period for unclaimed cremated remains vary significantly by state, ranging from 30 to 120 days or more before abandonment provisions apply.