CCNP Mediation 5

Question 1

Which concept describes the point at which a party in mediation is unwilling to make further concessions?

Accepted Answer

Reservation point (walk-away value)

Answer

A party's reservation point is the minimum acceptable outcome below which they prefer their BATNA over any negotiated settlement.

Question 2

In online dispute resolution (ODR) mediation of contract disputes, which unique challenge must mediators address?

Accepted Answer

Establishing rapport, verifying identity, and ensuring platform security without in-person cues

Answer

ODR mediators must overcome the absence of physical presence by building trust, confirming identities, and using secure platforms while managing communication without body language cues.

Question 3

When a corporate attorney participates in mediation on behalf of a client, the attorney's ethical obligations include:

Accepted Answer

Ensuring the client gives informed consent to mediation and understands the non-binding nature

Answer

Attorneys must ensure clients fully understand the mediation process, including its voluntary and generally non-binding nature, before proceeding.

Question 4

The 'Zone of Possible Agreement' (ZOPA) in mediation exists when:

Accepted Answer

Both parties' reservation points overlap, creating a range where a mutually acceptable deal is feasible

Answer

ZOPA is the range between the parties' reservation points where a negotiated agreement can satisfy both parties' minimum requirements.

Question 5

Which mediation ethical standard requires a mediator to withdraw if they cannot remain neutral?

Accepted Answer

Impartiality

Answer

Impartiality requires mediators to withdraw when they cannot remain unbiased, as partiality undermines the legitimacy and fairness of the process.

(CCNP) Certified Contract Negotiation Professional Practice Test

(CCNP) Certified Contract Negotiation Professional Practice Test

CCNP Mediation 5