CCMA Practice Test: Video 1 Answers (25 Questions) — Questions and Answers
Question 1: Which heart chamber pumps oxygenated blood into the systemic circulation?
- Left ventricle (Correct answer)
- Right ventricle
- Left atrium
- Right atrium
Correct answer: Left ventricle
The left ventricle sends blood through the aorta to the body. The right ventricle only pumps blood to the lungs.
Question 2: What is the functional unit of the kidney that filters blood and forms urine?
- Nephron (Correct answer)
- Alveolus
- Neuron
- Ureter
Correct answer: Nephron
The nephron filters blood and forms urine. The alveolus is a lung structure and the ureter only carries urine.
Question 3: Which hormone, made by pancreatic beta cells, lowers blood glucose?
- Epinephrine
- Glucagon
- Cortisol
- Insulin (Correct answer)
Correct answer: Insulin
Insulin lowers blood glucose. Glucagon, from alpha cells, raises it.
Question 4: Which bone is commonly called the shoulder blade?
- Humerus
- Sternum
- Scapula (Correct answer)
- Clavicle
Correct answer: Scapula
The scapula is the shoulder blade. The clavicle is the collarbone.
Question 5: Where does gas exchange between air and blood occur in the lungs?
- Bronchi
- Alveoli (Correct answer)
- Trachea
- Pleura
Correct answer: Alveoli
Oxygen and carbon dioxide are exchanged across alveolar walls. Bronchi only conduct air.
Question 6: What is the normal resting heart rate range for a healthy adult?
- 40 to 50 bpm
- 110 to 130 bpm
- 60 to 100 bpm (Correct answer)
- 130 to 160 bpm
Correct answer: 60 to 100 bpm
Normal adult resting pulse is 60 to 100 bpm. Above 100 is tachycardia.
Question 7: At what angle is an intramuscular injection typically given?
- 30 degrees
- 90 degrees (Correct answer)
- 15 degrees
- 45 degrees
Correct answer: 90 degrees
IM injections use a 90 degree angle to reach muscle. 15 degrees is used for intradermal injections.
Question 8: Which blood pressure reading is within the normal range for an adult?
- 142/92 mmHg
- 132/84 mmHg
- 160/100 mmHg
- 118/76 mmHg (Correct answer)
Correct answer: 118/76 mmHg
118/76 is normal. The other readings are elevated or in hypertension ranges.
Question 9: Which method sterilizes surgical instruments using steam under pressure?
- Boiling water
- Ultrasonic cleaner
- Chemical wipe
- Autoclave (Correct answer)
Correct answer: Autoclave
An autoclave achieves sterilization with pressurized steam. Boiling and wipes do not kill all spores.
Question 10: What is the normal pulse oximetry (SpO2) reading for a healthy adult?
- 80 to 85%
- 91 to 92%
- 95 to 100% (Correct answer)
- 88 to 90%
Correct answer: 95 to 100%
Normal SpO2 is 95 to 100%. Readings below 90% need prompt provider notification.
Question 11: Per the CLSI order of draw, which of these tubes is collected first?
- Lavender EDTA
- Gray fluoride
- Light blue citrate (Correct answer)
- Green heparin
Correct answer: Light blue citrate
Light blue citrate comes before heparin, EDTA, and gray tubes to avoid additive contamination.
Question 12: What is the maximum time a tourniquet should stay on during venipuncture?
- 1 minute (Correct answer)
- 3 minutes
- 5 minutes
- 10 minutes
Correct answer: 1 minute
Over one minute causes hemoconcentration and can falsify results. Release it as soon as blood flows.
Question 13: Which vein is the preferred site for routine venipuncture in the antecubital area?
- Median cubital (Correct answer)
- Cephalic
- Basilic
- Radial artery
Correct answer: Median cubital
The median cubital is large and stable. The basilic lies near the brachial artery and median nerve.
Question 14: Where is the V1 electrode placed for a 12-lead EKG?
- 4th intercostal space, right sternal border (Correct answer)
- 2nd intercostal space, right sternal border
- 5th intercostal space, midclavicular line
- 4th intercostal space, left sternal border
Correct answer: 4th intercostal space, right sternal border
V1 is at the 4th intercostal space, right sternal border. V2 is on the left side at the same level.
Question 15: Which part of the EKG tracing represents ventricular depolarization?
- PR interval
- QRS complex (Correct answer)
- P wave
- T wave
Correct answer: QRS complex
The QRS complex shows ventricular depolarization. The P wave is atrial and the T wave is ventricular repolarization.
Question 16: Which process confirms insurance approval before a patient sees a specialist?
- Prior authorization (Correct answer)
- Coordination of benefits
- Deductible review
- Explanation of benefits
Correct answer: Prior authorization
Prior authorization confirms coverage before services. An EOB comes after a claim is processed.
Question 17: Which action best supports continuity of care after hospital discharge?
- File the paperwork without review
- Wait for the patient to call
- Cancel pending referrals
- Schedule follow-up and review discharge instructions (Correct answer)
Correct answer: Schedule follow-up and review discharge instructions
Scheduling follow-up and reviewing instructions helps recovery. Waiting for the patient risks gaps in care.
Question 18: Which technique best confirms a patient understood instructions?
- Asking yes/no questions only
- Teach-back method (Correct answer)
- Handing out a brochure only
- Speaking more loudly
Correct answer: Teach-back method
Teach-back has patients restate the instructions. Yes/no answers do not show real understanding.
Question 19: What is the main purpose of medication reconciliation?
- Comparing current medications with new orders to prevent errors (Correct answer)
- Scheduling refills
- Reordering supplies
- Billing for medications
Correct answer: Comparing current medications with new orders to prevent errors
Reconciliation catches omissions, duplications, and interactions. It is not a billing step.
Question 20: A patient says they cannot afford a prescribed medication. What is the best action?
- Ignore the concern
- Tell the provider so assistance options can be explored (Correct answer)
- Substitute a drug yourself
- Tell them to skip doses
Correct answer: Tell the provider so assistance options can be explored
Notify the provider or care coordinator to find alternatives or assistance programs. A CCMA may not substitute drugs.
Question 21: Under HIPAA, the minimum necessary standard means you should:
- Share data with family by default
- Share the full chart with any staff
- Disclose only the information needed for the purpose (Correct answer)
- Refuse all disclosures
Correct answer: Disclose only the information needed for the purpose
Use or disclose only what is needed for the task. Sharing full charts is not required.
Question 22: Which approach is most therapeutic when talking with an anxious patient?
- Using open-ended questions and active listening (Correct answer)
- Using medical jargon
- Saying everything will be fine
- Changing the subject
Correct answer: Using open-ended questions and active listening
Open-ended questions and active listening build trust. False reassurance blocks communication.
Question 23: A patient refuses a scheduled procedure. What should the CCMA do?
- Perform it anyway
- Pressure the patient
- Respect the refusal, notify the provider, and document (Correct answer)
- Ignore it and move on
Correct answer: Respect the refusal, notify the provider, and document
Respect autonomy, inform the provider, and document the refusal. Forcing a procedure is battery.
Question 24: After a venipuncture, what is the correct handling of the used needle?
- Recap it carefully
- Bend it first
- Activate the safety device and place in sharps container (Correct answer)
- Place it in regular trash
Correct answer: Activate the safety device and place in sharps container
OSHA requires immediate disposal in a sharps container without recapping. Regular trash risks needlesticks.
Question 25: How should an error in a paper medical record be corrected?
- Draw one line, write error, then initial and date (Correct answer)
- Remove the page
- Erase it
- Use correction fluid
Correct answer: Draw one line, write error, then initial and date
A single line, with initials and date, keeps the record legal. Erasing or whiting out looks like tampering.
Which heart chamber pumps oxygenated blood into the systemic circulation?
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