CCM Project and Program Management 4 — Questions and Answers
Question 1: A project's Estimate at Completion (EAC) is calculated as BAC / CPI. This formula assumes:
- Future work will be performed at the budgeted rate
- The current cost performance will continue for the remainder of the project (Correct answer)
- The project scope will be reduced to meet the budget
- All remaining work will be completed at zero cost
Correct answer: The current cost performance will continue for the remainder of the project
EAC = BAC/CPI assumes that the cost efficiency experienced so far will persist through project completion.
Question 2: Which conflict resolution technique is MOST likely to produce a long-term, sustainable solution in construction project disputes?
- Smoothing/accommodating
- Forcing/directing
- Collaborating/problem-solving (Correct answer)
- Avoiding/withdrawing
Correct answer: Collaborating/problem-solving
Collaborating (problem-solving) addresses the underlying issues and seeks a win-win outcome, making it the most durable resolution approach.
Question 3: In the context of CCM exam content, Partnering in construction is best described as:
- A legal joint venture between the owner and contractor
- A structured relationship-building process to improve communication and reduce disputes (Correct answer)
- A method for dividing contract liability between parties
- A procurement approach for selecting subcontractors
Correct answer: A structured relationship-building process to improve communication and reduce disputes
Partnering is a voluntary commitment by project stakeholders to improve communication, trust, and cooperation to prevent disputes.
Question 4: Which document defines the project's deliverables, boundaries, and acceptance criteria, serving as the basis for future project decisions?
- Project charter
- Project scope statement (Correct answer)
- Work breakdown structure
- Risk register
Correct answer: Project scope statement
The project scope statement describes deliverables, exclusions, constraints, and acceptance criteria, forming the basis for scope control.
Question 5: A construction manager uses a 90-day look-ahead schedule in addition to the master schedule primarily to:
- Replace the critical path method for short-duration activities
- Provide near-term detailed planning to coordinate resources, submittals, and deliveries (Correct answer)
- Satisfy the owner's contractual reporting requirements only
- Eliminate the need for daily coordination meetings
Correct answer: Provide near-term detailed planning to coordinate resources, submittals, and deliveries
The look-ahead schedule provides a short-range, detailed view of upcoming work to coordinate logistics, resources, and procurement.
Question 6: Which project management plan component defines how changes to the project scope will be identified, documented, and controlled?
- Communications management plan
- Quality management plan
- Change management plan (change control plan) (Correct answer)
- Risk management plan
Correct answer: Change management plan (change control plan)
The change management plan establishes the process for submitting, reviewing, approving, and documenting scope changes.
Question 7: During project closeout, lessons learned documentation should be completed:
- Only if the project experienced significant cost overruns
- At the end of the project and ideally at the end of each phase (Correct answer)
- Exclusively by the project sponsor
- After all financial audits are complete
Correct answer: At the end of the project and ideally at the end of each phase
Lessons learned should be captured at phase gates and at project close to maximize organizational learning and inform future projects.
A project's Estimate at Completion (EAC) is calculated as BAC / CPI.
This formula assumes: