CCM Technology & Information Management 3

Question 1

What is the primary cybersecurity risk unique to court systems that handle sensitive case information?

Accepted Answer

Unauthorized access to sealed records, personal identifying information, or protected victim data

Answer

Excessive paper usage

Answer

Staff using personal email

Answer

Slow internet connections

Question 2

What is a 'service level agreement' (SLA) in the context of court technology vendors?

Accepted Answer

A formal agreement defining the expected performance and support standards a vendor must meet

Answer

A contract clause about office furniture

Answer

A staff employment contract

Answer

A judicial conduct rule

Question 3

What does 'cloud computing' offer courts compared to traditional on-premises servers?

Accepted Answer

Scalable storage and computing resources accessible over the internet, often reducing IT infrastructure costs

Answer

Higher hardware costs and less flexibility

Answer

Elimination of all security concerns

Answer

Faster in-person filing only

Question 4

What is the significance of 'data integrity' in court records management?

Accepted Answer

That data is accurate, consistent, and unaltered from its original form throughout its lifecycle

Answer

That data is stored in an attractive format

Answer

That data is always publicly available

Answer

That data is deleted after one year

Question 5

Which approach helps courts manage the transition from a paper-based to a digital records environment?

Accepted Answer

A phased implementation plan with staff training, workflow redesign, and pilot testing

Answer

Destroying all paper records immediately

Answer

Purchasing the most expensive system available

Answer

Outsourcing all court operations

Question 6

What is a 'business continuity plan' specifically for court technology operations?

Accepted Answer

A documented plan to maintain essential court functions during and after a technology disruption

Answer

A financial investment strategy

Answer

A marketing plan for the court's website

Answer

A schedule for regular software updates