CCM Court Performance Standards & Court Governance 5

Question 1

Which element is central to strategic planning in a court?

Accepted Answer

Setting mission, vision, goals and measurable objectives based on assessment

Answer

Strategic planning aligns mission and vision with goals and measurable objectives after assessing environment.

Question 2

A SWOT analysis in a court planning retreat identifies which items as external?

Accepted Answer

Opportunities and threats

Answer

Opportunities and threats come from the external environment; strengths and weaknesses are internal.

Question 3

Which Trial Court Performance Standards area includes public perception of the court?

Accepted Answer

Public Trust and Confidence

Answer

Public Trust and Confidence covers whether the public sees the court as fair and accountable.

Question 4

A dashboard for judges and leaders is most useful when it does what?

Accepted Answer

Shows a few key measures trended over time against targets

Answer

Focused dashboards with trends and targets support timely decisions.

Question 5

Which statement about benchmarking is most accurate?

Accepted Answer

It compares performance to standards or peer courts to find improvement opportunities

Answer

Benchmarking uses standards or peer comparisons, adjusted for context, to spot gaps.

CCM - Certified Court Manager Practice Test