Professional Ethics & Governance Flashcards

A conflict management organization adopts a policy requiring all practitioners to complete annual ethics training. This is an example of:

Answer: Proactive governance to maintain professional standards

Mandatory annual ethics training is a proactive governance mechanism designed to keep practitioners current and reinforce organizational standards.

The principle of 'do no harm' in conflict management requires practitioners to:

Answer: Actively minimize the risk of psychological, financial, or legal harm to parties throughout the process

Do no harm obliges practitioners to anticipate and mitigate potential negative consequences for parties arising from or exacerbated by the conflict management process.

When parties from different cultural backgrounds participate in mediation, the ethical obligation of cultural competency requires the practitioner to:

Answer: Recognize and adapt to cultural differences that affect communication, values, and conflict resolution expectations

Cultural competency requires awareness of how cultural factors shape conflict perceptions and process expectations, with appropriate adaptation by the practitioner.

A board of directors for a conflict management nonprofit exercises governance by:

Answer: Setting strategic direction, ensuring fiscal accountability, and overseeing ethical compliance

Nonprofit boards fulfill fiduciary and governance duties including strategy, financial oversight, and accountability for adherence to the organization's mission and ethics policies.

An ethical obligation to maintain records in conflict management practice primarily serves which purpose?

Answer: Supporting accountability, continuity, and compliance with legal and professional standards

Accurate record-keeping supports professional accountability, ensures continuity of service, and demonstrates compliance with applicable legal and ethical requirements.

Which scenario represents a breach of confidentiality in conflict management practice?

Answer: Sharing case-specific details with a colleague not involved in the matter without party consent

Sharing identifiable case information with unauthorized individuals without party consent directly violates the confidentiality obligations central to conflict management ethics.

The ethical concept of 'neutrality' differs from 'impartiality' in that neutrality specifically refers to the practitioner's:

Answer: Lack of personal stake in the outcome of the dispute

Neutrality concerns the practitioner's relationship to the outcome (no personal stake), while impartiality concerns their attitude and behavior toward the parties.