CCM Study Guide 2026
Everything you need to pass the CCM exam in one place: the exam format, every topic to study, real practice questions with explanations, flashcards, and full-length practice tests. Free, no sign-up needed.
📋 CCM Exam Format at a Glance
📚 CCM Topics to Study (21)
✍️ Sample CCM Questions & Answers
1. A key difference between a secured and unsecured trade creditor in a customer bankruptcy is:
Secured creditors can recover from pledged collateral before unsecured creditors receive any distribution in bankruptcy.
2. When a credit manager applies a 'judgmental override' to a credit scoring model result, what are they doing?
A judgmental override allows a credit professional to deviate from the model's output when additional qualitative factors or specific circumstances warrant a different decision.
3. What should a credit policy specify regarding new customer onboarding?
New customer onboarding procedures in a credit policy define required documents, initial limits, and when the account will be reviewed.
4. A personal guarantee on a business credit account means:
A personal guarantee makes the owner personally liable for the business debt if the business cannot pay, adding a layer of security.
5. A credit hold is BEST used when:
A credit hold is placed on significantly past-due accounts to stop further exposure until the delinquency is resolved.
6. Which procedure helps prevent duplicate payments and fraud in the credit-to-cash process?
Segregation of duties ensures no single person controls all steps in the cash cycle, reducing fraud and error risk.