Ethics, Advocacy, & Legal Issues Flashcards
7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethics, Advocacy, & Legal Issues flashcards as text
A case manager is working with a client who has a serious mental illness and refuses hospitalization despite being a danger to others. The MOST appropriate action is:
Answer: Initiate an involuntary psychiatric hold per applicable state law
When a client poses a credible danger to others, involuntary hospitalization under state mental health law may be legally and ethically justified.
The Tarasoff ruling established that mental health professionals have a duty to:
Answer: Warn identifiable third parties when a client poses a credible threat
The Tarasoff v. Regents of University of California decision created a duty to protect identifiable third parties from credible client threats.
A competent adult client refuses a life-saving blood transfusion for religious reasons. The case manager should:
Answer: Respect the refusal and ensure adequate documentation and supportive care
Competent adults have the legal and ethical right to refuse any medical treatment, including life-saving interventions, for any reason.
Which of the following best describes the ethical concept of 'veracity' in case management?
Answer: Being truthful and honest in all professional interactions
Veracity is the obligation to be truthful and honest with clients, colleagues, and others in all professional communications.
A case manager receives a subpoena for a client's medical records. The MOST appropriate initial action is to:
Answer: Notify the client and consult legal counsel before releasing records
Receiving a subpoena requires notifying the client and consulting legal counsel to determine the appropriate legal response before releasing information.
Which of the following situations represents a CLEAR conflict of interest for a case manager?
Answer: Receiving a financial incentive from a vendor for recommending their services to clients
Receiving financial incentives from vendors for client referrals creates a direct conflict of interest that compromises professional objectivity.
Under the ADA, which of the following is an employer required to provide for a qualified employee with a disability?
Answer: Reasonable accommodations unless they cause undue hardship
The ADA requires employers to provide reasonable accommodations for qualified employees with disabilities unless doing so would cause undue hardship.